At Malorna, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, malorna.com, and make purchases through our eShop.
1. Information We Collect
We collect personal information from you when you interact with our website or purchase our products. The types of personal data we collect may include:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment card details (processed securely via third-party payment gateways).
- Technical Information: IP address, browser type, operating system, device information, and browsing behavior on our website.
- Communication: Any messages, inquiries, or feedback you submit to us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your purchases, including shipping and customer support.
- Communication: To communicate with you about your orders, respond to inquiries, and provide updates or marketing communications if you’ve opted in.
- Improvement of Services: To improve our website, personalize your shopping experience, and understand customer preferences.
- Compliance: To comply with legal obligations, prevent fraud, and ensure website security.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers in the following circumstances:
- Payment Processors: To process payments securely.
- Shipping Providers: To deliver your products.
- Marketing Partners: To manage our email communications and marketing campaigns.
- Legal Compliance: When required by law or necessary to protect the rights and safety of our customers, staff, or property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us:
- Remember your preferences and browsing behavior.
- Understand how visitors navigate our site and identify areas for improvement. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to your personal data and correct any inaccuracies.
- Deletion: You can request the deletion of your personal information unless we need to retain it for legal purposes.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend you review their privacy policies when you visit them.
8. Children’s Privacy
Malorna does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@malorna.com
